Terms & Conditions

Welcome to PRANAVI ENTERPRISES

These Terms and Conditions govern your use of the PRANAVI ENTERPRISES website and the purchase of products offered through our online store. By accessing or using this website, you agree to comply with these Terms and Conditions.

PRANAVI ENTERPRISES reserves the right to modify these Terms & Conditions, Privacy Policy, or any other website content at any time without prior notice. Continued use of this website constitutes acceptance of the updated terms.

General

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian laws. You agree to provide accurate and complete information while placing orders.

You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out through your account.

Products

We strive to ensure that all product descriptions, images, and pricing displayed on our website are accurate. However, minor variations in colour, packaging, or appearance may occur.

Orders

Orders are confirmed only after successful payment verification. PRANAVI ENTERPRISES reserves the right to accept, reject, or cancel any order due to stock availability, pricing errors, or any unforeseen reason.

Pricing

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise specified.

Shipping

Orders are generally dispatched within 2–5 business days. Delivery times depend on your location and courier partner availability.

Cancellation & Refund

Orders may be cancelled before dispatch. Replacement or refund requests are accepted only for damaged, defective, or incorrect products reported within 24 hours of delivery, along with supporting photographs or an unboxing video.

Intellectual Property

All content available on this website, including logos, text, graphics, images, product descriptions, and designs, is the exclusive property of PRANAVI ENTERPRISES and may not be reproduced without written permission.

Privacy

Personal information collected through this website is handled in accordance with our Privacy Policy.

Cookies

Our website may use cookies to improve user experience. You may disable cookies through your browser settings.

Limitation of Liability

PRANAVI ENTERPRISES shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or purchased products.

Force Majeure

We shall not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, transportation disruptions, pandemics, government restrictions, or strikes.

Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Visakhapatnam, Andhra Pradesh.